In response to the ever-evolving construction landscape, Preah Building Services, a forward-thinking construction business, recognized the imperative to optimise operational efficiency and elevate customer experience.
Acknowledging the potential of digital solutions to revolutionise their industry, Preah sought to invest in a digital business model. However, the awareness of the industry’s high failure rate in digital initiatives, reaching 90%, prompted a cautious approach. Understanding the intricacies of adopting a digital operating model and lacking internal expertise, the client turned to Strateq Consulting for guidance and support in developing a robust digital strategy.
Client Engagement
Strateq Consulting embarked on a comprehensive engagement to navigate Preah through the complexities of crafting a digital strategy. The primary goal was to mitigate the risk of falling behind in the digital landscape, a trend that could lead to a loss of market share. The engagement involved the following key activities.
1. Business Process Assessment:
- Conducted in-depth interviews with key stakeholders within the organisation.
- Mapped existing business processes to gain insights, benchmark digital capabilities, and identify bottlenecks hindering efficiency.
2. Digital Solution Identification:
- Collaborated with the client to identify specific digital solutions tailored to automate critical processes and enhance strategic objectives.
- Ensured alignment with the unique needs and goals of the construction business.
3. Digital Roadmap Development:
- Formulated a comprehensive digital roadmap and strategy, providing a clear path for enhancing the overall digital maturity of the organisation.
- Aligned the digital strategy with the necessary digital operating model, ensuring seamless integration.
4. Implementation:
- Oversaw the implementation of specified software solutions, ensuring a smooth transition and minimal disruption to ongoing operations.
- Engaged with vendors and managed the change management process to facilitate a successful adoption of the new digital systems.

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